The Story Behind Every Spotless Space
Magic Touch is a local, family-run carpet, tile and upholstery cleaning company serving Wollongong and the Illawarra — built on honest work, careful hands and a genuine love of getting things properly clean.
A Local Team With a Genuine Love of Clean
Magic Touch Carpet and Tiles Cleaning Pty Ltd is a professional cleaning company based in Wollongong, NSW.
We provide specialist cleaning and restoration services for residential and commercial properties. Our customers include homeowners, tenants, landlords, property managers, offices, and local businesses.
Established in 2020, Magic Touch serves Wollongong and surrounding Illawarra communities from our local base at 135 Keira St, Wollongong NSW.
- Family & pet-safe cleaning products
- Fully insured, trained technicians
- Residential & commercial experience
From a Small Local Crew to Wollongong's Go-To Cleaning Team
Magic Touch started with a simple goal: to provide reliable, professional cleaning that makes local homes and businesses feel fresh, comfortable and well maintained. What began as a small local service has grown into a trusted cleaning company for customers across Wollongong and the nearby Illawarra suburbs.
A Simple Idea
Two locals who cared about doing the job properly set out to give Wollongong homes an honest, dependable cleaning service — no shortcuts, no upselling, just careful work.
Built On Word of Mouth
Every job was treated like it mattered, because it did. Happy customers told their neighbours, landlords told their property managers, and the Magic Touch name began to travel.
A Trusted Local Name
Today, Magic Touch is a 5.0-star rated, family-run business with 600+ completed jobs — still practical, detailed and customer-focused in every carpet, tile and upholstery clean we do.
From a Small Local Crew to Wollongong's Go-To Cleaning Team
Magic Touch started with a simple goal: to provide reliable, professional cleaning that makes local homes and businesses feel fresh, comfortable and well maintained. What began as a small local service has grown into a trusted cleaning company for customers across Wollongong and the nearby Illawarra suburbs.
The Most Trusted Name in the Illawarra
To be the most trusted carpet, tile and upholstery cleaning company across the Illawarra — known not only for spotless results, but for the respect, punctuality and honesty we bring to every property we step into.
Complete Cleaning & Restoration Services
From everyday carpets to full water-damage restoration, our team brings the same careful, detail-first approach to every surface in your home or business.
Carpet Cleaning
Deep hot-water extraction that lifts dirt, stains, odours and allergens from carpet fibres in homes and offices.
Tile & Grout Cleaning
We restore stained grout lines and dull tiles to a brighter finish across kitchens, bathrooms and commercial floors.
Upholstery Cleaning
Sofas, chairs and office furniture refreshed and freed of dust, odours and allergens without damaging the fabric.
Outdoor Cleaning
Driveways, patios and paths cleared of dirt, moss and algae — restoring safety and street appeal.
Water Damage Restoration
Fast moisture extraction and drying support to reduce damage after leaks, floods or burst pipes.
Flexible Cleaning for Every Property
Homes, Rentals & Apartments
Ideal for regular household cleaning, end-of-lease support, family homes, apartments and rental inspections.
- Carpets and rugs cleaning
- Bathrooms and tiled floors
- Sofas and lounges
- Driveways and patios
Businesses & Commercial Properties
Support for offices, retail spaces, commercial carpets, tiled areas and property management jobs.
- Offices and workspaces
- Retail and commercial areas
- Property management jobs
- Commercial carpets & tiled floors
Why Wollongong Trusts Magic Touch
Great cleaning goes beyond removing stains — it’s about delivering peace of mind. Here’s what that looks like in practice.
A Simple Idea
Trained technicians who know Illawarra homes and use proven methods for lasting results.
Eco-Friendly & Pet-Safe
Environmentally friendly products that are safe for families, pets and indoor air quality.
Advanced Equipment
Powerful machines remove deep-set dirt, stains and bacteria while protecting your surfaces.
Transparent Pricing
Upfront quotes with no hidden costs — you'll always know the price before we start.
100% Satisfaction Guarantee
If you're not happy, we'll make it right. That's our promise on every single job.
Same-Day & Emergency
Fast same-day cleaning and rapid water-damage response across Wollongong.
Meet the Owner Behind Magic Touch
Great cleaning goes beyond removing stains — it’s about delivering peace of mind. Here’s what that looks like in practice.
ALAA
Founder & Chief Executive Officer
“We didn’t build Magic Touch to be the biggest cleaning company in Wollongong — we built it to be the one people trust the most. Every job still gets our full attention, from the first quote to the final walk-through.”
Alaa founded Magic Touch with a simple promise: honest pricing, careful work and real accountability. Today that same standard guides every technician who wears the Magic Touch uniform.
Frequently Asked Questions
Quick answers about who we are, how we work and what to expect when you book Magic Touch.
Are you a local Wollongong company?
Yes. Magic Touch Carpet & Tile Cleaning is a family-run business based in Wollongong, NSW, servicing homes and businesses throughout Wollongong and the wider Illawarra region.
Are your technicians insured and trained?
Every technician who visits your property is fully trained, vetted and covered by insurance, so you can feel confident letting our team into your home or business.
Are your cleaning products safe for kids and pets?
Yes. We use eco-friendly, family and pet-safe cleaning solutions on every job, so your carpets, tiles and upholstery are safe to use again as soon as they’re dry.
What if I'm not happy with the result?
Every job is backed by our 100% satisfaction guarantee. If something isn’t right, tell us and we’ll come back to make it right — no arguments, no extra charge.
Do you work with both homeowners and businesses?
Yes. We regularly work with homeowners, tenants, landlords, property managers, offices and retail spaces across residential and commercial properties.
How quickly can you book me in?
We offer same-day appointments where available, plus rapid response for water damage emergencies. Get in touch and we’ll find a time that suits you.
Ready for a Spotless Home or Office?
Book your cleaning service today — quick, easy and built around your schedule. Upfront quote, no hidden costs, 100% satisfaction guarantee.
- Same-day appointments available
- Affordable, upfront pricing
- Fully insured technicians