Terms and Conditions

Welcome to the website of Magic Touch Carpet & Tile Cleaning. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

Services

Magic Touch Carpet & Tile Cleaning provides professional cleaning services including but not limited to:

All services are subject to availability and confirmation at the time of booking.

Booking and Appointments

When scheduling a service with us, you agree to:

Provide accurate contact and location information
Ensure access to the property at the scheduled time
Inform us of any special requirements or conditions before the appointment

We reserve the right to reschedule services due to unforeseen circumstances such as weather conditions, equipment issues, or emergencies.

Pricing and Payments

Service pricing may vary depending on:

Property size
Level of cleaning required
Type of surfaces or materials
Additional services requested

Final pricing will be confirmed before service begins. Payment may be required upon completion of the service unless otherwise agreed.

Cancellation Policy

If you need to cancel or reschedule an appointment, we request that you notify us as soon as possible.

Late cancellations or missed appointments may result in additional charges.

Customer Responsibilities

To ensure safe and effective cleaning services, customers are responsible for:

Removing fragile or valuable items from cleaning areas
Providing clear access to the service location
Informing our team about delicate materials or existing damage

While we take great care during our services, we cannot guarantee removal of all stains or damage caused by pre-existing conditions.

Liability

Magic Touch Carpet & Tile Cleaning will take all reasonable care while providing our services. However, we are not liable for:

Pre-existing damage to carpets, tiles, upholstery, or surfaces
Normal wear and tear
Damage caused by the improper installation of flooring or materials

Our liability is limited to the value of the service provided.

Website Use

The content on this website is provided for general information purposes only.

Users agree not to:

Copy or reproduce website content without permission
Use the website for unlawful purposes
Attempt to disrupt or damage the website

All website content, including text and images, remains the property of Magic Touch Carpet & Tile Cleaning unless otherwise stated.

Third-Party Links

Our website may include links to third-party websites for additional information or convenience. We are not responsible for the content or practices of these external sites.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Updates will be published on this page.

Continued use of our website or services after the changes take effect constitutes acceptance of the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes related to these terms shall be handled under the jurisdiction of the Australian courts.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Magic Touch Carpet & Tile Cleaning
Wollongong, NSW, Australia

Phone: +61 1300 544 366
E-mail: mt.wollongong@gmail.com
Website: https://magictouchcarpetandtiles.com.au/